Business Capability Map Template

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Business Capability Map Template Best Creative Template
Business Capability Map Template Best Creative Template from

Table of Contents

What is a Business Capability Map?

A Business Capability Map is a visual representation of an organization’s capabilities, processes, and resources. It provides a high-level overview of how different business areas interact and support each other. The map typically includes various capabilities such as sales, marketing, finance, operations, and human resources, among others.

Each capability is further broken down into sub-capabilities, allowing organizations to understand the specific activities and functions required to achieve their goals. The map can be used to identify gaps, redundancies, and areas for improvement within the organization.

Business Capability Maps are often created using templates, which provide a standardized format and structure for capturing and organizing information. These templates can be customized to fit the unique needs and requirements of each organization.

Why is a Business Capability Map Important?

A Business Capability Map is important for several reasons:

1. Strategic planning: It helps organizations align their capabilities with their overall business strategy. By visualizing how different capabilities interact, organizations can identify areas of strength and weakness and make informed decisions about resource allocation and investment.

2. Process improvement: It allows organizations to identify inefficiencies, redundancies, and bottlenecks in their processes. By understanding how different capabilities are interconnected, organizations can streamline their operations and improve overall efficiency.

3. Change management: It provides a clear picture of how changes in one capability can impact other areas of the organization. This helps organizations plan and manage change effectively, minimizing disruption and maximizing the benefits of the change.

4. Communication and collaboration: It facilitates communication and collaboration across different business areas. By visualizing the relationships between capabilities, stakeholders can better understand how their work impacts others and find opportunities for collaboration and synergy.

How to Create a Business Capability Map

Creating a Business Capability Map can be a complex process, but using a template can simplify the task. Here are the steps to create a Business Capability Map:

1. Identify the capabilities: Start by identifying the key capabilities of your organization. These are the high-level functions or activities that are critical to achieving your business goals.

2. Define sub-capabilities: Break down each capability into sub-capabilities. These are the specific activities or functions that contribute to the overall capability.

3. Determine the relationships: Identify how different capabilities and sub-capabilities interact and support each other. This can be done through interviews, workshops, or analysis of existing processes and documentation.

4. Organize the information: Use a template to capture and organize the information. This can be a simple spreadsheet or a more sophisticated diagramming tool.

5. Customize the template: Customize the template to fit your organization’s specific needs and requirements. This may involve adding or removing fields, rearranging the layout, or changing the color scheme.

6. Review and iterate: Review the Business Capability Map with stakeholders and incorporate their feedback. Iterate on the map until it accurately reflects the organization’s capabilities and relationships.

Benefits of Using a Business Capability Map Template

Using a Business Capability Map Template offers several benefits:

1. Time-saving: Templates provide a pre-designed structure and format, saving you time and effort compared to creating a map from scratch.

2. Consistency: Templates ensure consistency in the way information is captured and organized, making it easier to compare and analyze different capabilities.

3. Standardization: Templates help standardize the way capabilities are documented across the organization, making it easier to share and communicate information.

4. Flexibility: Templates can be customized to fit the unique needs and requirements of each organization, allowing for greater flexibility and adaptability.

5. Collaboration: Templates facilitate collaboration among stakeholders, as they provide a shared framework and language for discussing and analyzing capabilities.

Tips for Using a Business Capability Map Template

When using a Business Capability Map Template, keep the following tips in mind:

1. Start with the big picture: Begin by mapping out the high-level capabilities and their relationships before diving into the details.

2. Involve stakeholders: Engage stakeholders from different business areas to ensure the map reflects their perspectives and needs.

3. Update regularly: Business capabilities and relationships may change over time, so make sure to update the map regularly to keep it accurate and relevant.

4. Keep it visual: Use colors, icons, and other visual elements to make the map more engaging and easier to understand.

5. Share and communicate: Share the Business Capability Map with relevant stakeholders and use it as a communication tool to drive alignment and collaboration.

Review: Top Business Capability Map Templates

There are several Business Capability Map Templates available online. Here are some of the top templates:

1. Template A: This template offers a simple and clean design, with easy-to-use fields for capturing capabilities and relationships.

2. Template B: This template provides a more detailed and comprehensive approach, allowing for a deeper analysis of capabilities and their interdependencies.

3. Template C: This template focuses on visualizing capabilities in a diagram format, making it easier to understand the relationships between different areas.

Tutorial: How to Customize a Business Capability Map Template

Customizing a Business Capability Map Template is straightforward. Here’s a step-by-step tutorial:

1. Choose a template: Select a template that best fits your organization’s needs.

2. Open the template: Open the template using a spreadsheet or diagramming software.

3. Customize the fields: Modify the fields to capture the specific information you need. Add or remove fields as necessary.

4. Rearrange the layout: Rearrange the layout to suit your preferences. Move fields, resize boxes, or change the overall structure.

5. Apply your branding: Customize the colors, fonts, and logos to match your organization’s branding guidelines.

6. Save and share: Save the customized template and share it with relevant stakeholders.


A Business Capability Map Template is a valuable tool for organizations looking to understand and optimize their capabilities. It provides a visual representation of how different business areas interact and support each other, allowing organizations to make informed decisions about resource allocation, process improvement, and change management. By using a template, organizations can save time, ensure consistency, and facilitate collaboration among stakeholders. Whether you’re starting from scratch or looking to enhance your existing map, using a template can simplify the process and help you achieve your business goals more effectively.

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